Delete your data.

From your account

Sign in and open Settings. There you can review the data we hold and request account deletion.

If you signed up with Google, Apple or Facebook, use that same button to sign in— removing Kalendom from your Facebook settings disconnects the login, but it does not tell us to erase anything, so the request still has to come from here or by email.

By email

Email support@kalendom.com from the address on your account and ask for deletion. This is the route to use if you can no longer sign in.

Used the calculator without an account?

Then there is no account to delete—your chart was saved under an opaque chartId with no email or name attached. Email support@kalendom.com with the result link you were given (it contains that id) and we will remove the record, along with any backtest feedback given on that chart. That link is the only way either of us can identify it, so we cannot act on a request without it. A share card you made is removed the same way, with its own link.

Unlocked your days with no account?

Then your charts, their days and your diary are kept under an anonymous session of the browser that unlocked them, with no email and no name. In that browser, open your settings and choose “Delete everything”: at once, we erase the session, your diary and the charts you made and unlocked there, with their backtest feedback and share cards, and this browser forgets them. A chart someone else also has, or one opened from another person’s link, stays. So does a chart made before this update: email support@kalendom.com its result link, or the account ID shown in your settings, and we do it by hand.

Ran a blind test?

Open the test on the device you set it up on and use “Delete this test and the chart”: the test, its result card and the chart with your birth data go at once. From another device, email support@kalendom.com the test’s link or its card’s link, or your birth date if you have neither. If you do nothing, the birth data is deleted 7 days after the reveal (30 days after you set the test up if you never reveal it).

What happens next

Deletion is fulfilled by us manually: we remove your chart, events, backtest feedback and share cards, consent state, and entitlement, and confirm at your account email within 30 days.

When we delete a chart on request, after checking the request, we also delete the blind tests run with the same birth data, with their result cards: every test whose own copy of that birth data we still hold. “Delete everything” in Settings never deletes a blind test: a test goes with its own “Delete this test and the chart”, and its birth data on its own schedule.

To apply the one-free-month rule, we keep a one-way fingerprint of your email address, which cannot be turned back into the address, for 3 years from the day we record it, including after an account is deleted.

Each set of birth details unlocks its next 30 days once: to keep to that, we keep a keyed fingerprint of the birth details, never the details themselves and no account ID with it, for 36 months from the day those days are first unlocked, including after a deletion, so the same birth details cannot unlock their 30 days again.

Records of your purchases are kept for as long as tax and accounting law requires—that obligation is not something we can waive on request. Nothing in those records is used to rebuild your chart.

Your other rights

Deletion is one of several rights. You can also ask for correction, restriction, or a copy of your data, and EU residents may lodge a complaint with a supervisory authority (in Italy, the Garante per la protezione dei dati personali). The privacy policy sets out all of them, and what we collect in the first place.